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MHADA to hold 23rd Lokshahi Din on Nov 16 to address citizens’ grievances

Mumbai, Nov 13 (UNI) The Maharashtra Housing and Area Development Authority (MHADA) will hold its 23rd Lokshahi Din on November 16 to address citizens’ grievances and facilitate their speedy resolution, according to a press statment issued here on Friday.
The programme will be held at 12 noon in the conference hall on the fourth floor of MHADA headquarters in Bandra (East), under the chairmanship of MHADA Vice President and Chief Executive Officer Sanjeev Jaiswal, an IAS officer.
MHADA has appealed to citizens to participate in the initiative and submit their grievances for redressal. The authority has been organising Lokshahi Din on the second Monday of every month at its headquarters since January 2024.
So far, 22 such programmes have been conducted under Jaiswal’s chairmanship, providing citizens an opportunity to present their complaints and applications directly before the concerned officials.
The initiative has helped resolve several long-pending cases while improving transparency and accountability in the administration.
Before each session, Jaiswal also reviews the action taken by officials on grievances raised during previous Lokshahi Din programmes to ensure that decisions are implemented and pending matters are followed up.
According to MHADA, citizens seeking to participate must submit applications in the prescribed format in duplicate at least 15 days before the programme. The application form is available on the authority’s official website under the ‘For Citizens – Lokshahi Din’ section.
The authority has clarified that only complaints and representations concerning personal matters will be considered. Cases pending before courts, revenue or appellate matters, service and establishment-related issues, and matters that are not personal in nature will not be entertained.
Applications submitted in an incorrect format, those lacking necessary supporting documents, repeated representations on the same subject, and matters for which a final response has already been issued or is due to be issued will also be excluded from the programme.
MHADA said applications that do not qualify for consideration during Lokshahi Din will be forwarded to the concerned department for necessary action within eight days, with a copy of the communication sent to the applicant.
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