Business EconomyPosted at: Nov 13 2026 8:48PM


Postal Life Insurance services to remain suspended from Nov 16 to 24

Hyderabad, Nov 13 (UNI) Postal Life Insurance (PLI) and Rural Postal Life Insurance (RPLI) services across the country will remain temporarily unavailable from November 16 to 24 due to the transition to a new Insurance Management Solution (IMS), the Department of Posts said on Friday.
In a press release, the Chief Postmaster General, Telangana Circle, said the new system was scheduled for pan-India rollout on November 25, 2026.
During the nine-day transition period, PLI/RPLI services will not be available at post offices, Customer Care Centres (CPCs) or through online channels.
The Department advised policyholders to deposit pending or due renewal premiums by November 15 (11.59 pm), wherever feasible, and complete all pending transactions and service requests before the interruption begins.
Policyholders requiring assistance have been advised to contact their respective PLI/RPLI sales force or Customer Care Centres.
Services are expected to resume after restoration of the new system following its scheduled rollout on November 25. Customers unable to complete transactions during the interruption period can avail themselves of the services once the system is restored.
The Department of Posts expressed regret over the inconvenience and sought the cooperation of policyholders during the transition, stating that the upgraded system was aimed at facilitating the continued delivery of PLI/RPLI services.
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Tags: #Postal Life Insurance services to remain suspended from Nov 16 to 24
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