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Common man should not be made to run from office to office; Citizen satisfaction is a public servant’s report card: CM Yogi

Lucknow, Oct 23 (UNI) Uttar Pradesh Chief Minister Yogi Adityanath said today that the work efficiency, achievements, and success stories of officers and employees will be linked to their Annual Confidential Reports (ACRs) and promotions, in order to make the administrative system in Uttar Pradesh more capable, sensitive and accountable,
He said that when a common man has to move from one office to another to get a task done, it raises serious questions about the entire system.
"If an elderly person, youth, woman, farmer, or someone in need has to return disappointed without a time-bound resolution, the purpose of public service remains unfulfilled. Citizen satisfaction is the report card of any public servant."
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Shishir Roy Chowdhury
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