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States » SouthPosted at: Mar 21 2025 10:30PM


Kerala: Air India Centre of Digital Innovation inaugurated

Kochi, Mar 21 (UNI) Air India, India’s leading global airline, has announced the inauguration of its newly created Air India Centre of Digital Innovation (CODi) in Kochi.
The centre will focus on developing customer-facing digital touchpoint technologies and cutting-edge data and Artificial Intelligence capabilities, which are playing a key role in shaping Air India as a modern, world-class airline.
The new office building exclusively housing Air India CODi is located in the Caspian Techparks facility in Infopark Phase II of Kochi.
It features nine floors of office space with an innovative mix of workstations, meeting rooms, collaboration spaces, and discussion cabins.
The facility also has a one-of-a-kind design collaboration space named ‘Bodhi Tree’ and the various floors of the building are named after erstwhile historic kingdoms from Kerala, such as Travancore, Venad, Kochi, Valluvanad, Eranad, Kozhikode, Arakkal, Kottayam and Chirakkal.
Air India CODi was inaugurated by the Chairman of Tata Group, N Chandrasekaran, who is also the Chairman of Air India.
Addressing the teams at Air India CODi, Chandrasekaran shared his vision of a data-driven, AI-infused future for Air India and the larger Tata Group.
Noting the AI-driven advancements in today’s scenario, he urged the teams to develop digital interfaces and experiences that will enhance intelligence and empathy at Air India’s customer-facing digital touchpoints.
Chandrasekaran also called for digital tools that empower frontline Air Indians to excel in delighting guests. He exhorted the Air India CODi team to develop fully autonomous digital assistants that can proactively anticipate and fulfil every need of Air India’s guests. UNI DS SSP
Tags: #Kerala: Air India Centre of Digital Innovation inaugurated
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