Business EconomyPosted at: Nov 12 2026 6:10PM


Mars opens GCC in Hyderabad with Genpact, plans 1,000-strong workforce

Hyderabad, Nov 12 (UNI) Global food and pet care major Mars Incorporated on Thursday inaugurated a Global Capability Centre (GCC) in Hyderabad in collaboration with Genpact, marking a fresh expansion of its India operations and strengthening its focus on digital, data and Artificial Intelligence (AI) capabilities.
The 60,000-square-foot facility will initially have more than 400 Genpact employees, with plans to scale up and transition to a workforce of 1,000 Mars Associates in the future, the company said in a release.
The centre will support Mars' global operations through digital innovation, AI-enabled processes and business services, with a focus on improving operational efficiency, speed and consistency across markets.
The initiative builds on the Mars-Genpact partnership established in 2018 and will deploy agentic AI-enabled operations, combining technology capabilities with human expertise and oversight.
Telangana IT and Industries Minister D. Sridhar Babu, who attended the inauguration, said Hyderabad had emerged as a leading destination for global capability centres, backed by its technology ecosystem, skilled workforce and progressive business environment.
He said the new facility would create opportunities for specialised talent and further strengthen Telangana's technology ecosystem.
Mars Chief Financial Officer Claus Aagaard said India's talent pool and growing business potential had reinforced the company's long-term commitment to the country.
The Hyderabad centre would strengthen its global network and advance its digital capabilities, he added.
Genpact Unit Leader for Consumer Goods Tarun Chopra said the centre would use agentic AI-assisted systems within a governance framework tailored to Mars, with human expertise and oversight at the core.
Mars has invested in seven factories in India since 1995 and employs more than 2,400 people across its Snacking, Food and Nutrition and Pet Nutrition businesses, besides operating a Royal Canin packaging centre.
The latest investment follows a USD 55 million expansion of its Hyderabad Pet Nutrition factory to support domestic demand and exports, and a USD 12 million Royal Canin distribution and packaging centre to strengthen localisation and supply resilience, the company said.
US Consulate General in Hyderabad Acting Public Affairs Officer Emilia B. Smith also attended the inauguration.
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Tags: #Mars opens GCC in Hyderabad with Genpact# plans 1#000-strong workforce
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