States » EastPosted at: Oct 22 2026 4:19PM


ECoR launches ‘Jan Sambad’ Campaign to enhance passenger engagement ,promote cleanliness

Bhubaneswar, Oct 22 (UNI) Reinforcing its commitment to passenger-centric services, public participation and clean railway premises, East Coast Railway (ECoR) organised a ‘Jan Sambad’ campaign across its stations on Thursday to strengthen direct communication with passengers, gather public feedback and promote awareness about railway safety, cleanliness and responsible travel practices.
As part of the initiative, , General Manager, East Coast Railway, Parmeshwar Funkwal interacted directly with passengers at Bhubaneswar Railway Station, seeking their feedback and suggestions on railway services, station facilities and passenger amenities.
He also inspected the station premises to review the availability and upkeep of passenger facilities, emphasising the importance of maintaining a clean, hygienic and passenger-friendly environment.
The General Manager also led a cleanliness drive within the station premises, underlining the importance of collective efforts in maintaining hygiene and ensuring a pleasant travel experience. Railway officials and staff joined the campaign, reaffirming their commitment to keeping railway stations clean, orderly and welcoming for passengers.
The ‘Jan Sambad’ campaign serves as a platform for meaningful interaction between railway officials and the public, enabling authorities to better understand passenger needs, listen to concerns and identify areas for improvement. Through such direct engagement, East Coast Railway aims to strengthen public awareness of passenger safety, cleanliness, responsible travel practices and the proper use of railway facilities.
The campaign also encourages passengers to share their experiences and suggestions regarding station infrastructure, passenger amenities and the overall quality of railway services. The feedback gathered through these interactions can help railway authorities assess public expectations and identify areas requiring greater attention.
UNI DP
Tags: #ECoR launches ‘Jan Sambad’ Campaign to enhance passenger engagement #promote cleanliness
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