States » NorthPosted at: Oct 11 2026 5:37PM


No negligence in patient care will be tolerated, says Haryana official

Ambala, Oct 11 (UNI) Haryana Additional Chief Secretary Dr Sumita Misra has warned that negligence in patient care, poor sanitation and inadequate supervision of diagnostic services will not be tolerated, directing health officials to strengthen accountability and introduce QR code-based registration to spare patients unnecessary delays at government hospitals.
During a surprise inspection of Civil Hospital, Ambala Cantonment, on Sunday, Dr Misra, who holds charge of the Health, AYUSH and Revenue departments, reviewed emergency services, patient registration, medicine availability, staffing, cleanliness and diagnostic facilities.
She directed the Civil Surgeon to introduce a QR code-based system at the registration counter to simplify formalities and reduce inconvenience to patients seeking treatment.
"Providing the best possible healthcare facilities to the people is the state government's top priority. No negligence in delivering medical services will be tolerated," she said, stressing that patients must receive timely treatment in a clean and safe environment.
The Additional Chief Secretary visited the general and emergency wards, interacted with admitted patients and sought direct feedback on the quality of treatment being provided.
Emphasising that cleanliness was an essential part of healthcare delivery, she instructed hospital authorities to maintain strict sanitation standards across wards and other patient-care areas.
Dr Misra also reviewed the availability of doctors, supporting staff and essential medicines. The Civil Surgeon informed her that adequate manpower was available and medicine stocks were sufficient to meet patients' requirements.
In a significant direction concerning diagnostic services, she ordered strict supervision of MRI, CT scan and other facilities being operated under public-private partnership (PPP) arrangements.
She made it clear that outsourcing diagnostic services did not absolve the Health Department of responsibility for their quality and functioning.
UNI KK RSA
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