States » SouthPosted at: Nov 6 2026 5:36PM


SRly makes concerted efforts to ensure comfortable travel during Diwali season

Chennai, Nov 6 (UNI) Apart from operating 132 Diwali special trains, Southern Railway has put in place a comprehensive set of initiatives to enhance the travel experience of passengers during this festive season (from the last week of October through November), while maintaining the highest standards of service.
Listing out the key initiatives, Southern Railway said it operated 132 Diwali special trains, including 62 services from other zonal Railways, providing 207 trips to meet the surge in demand during the festival season.
In addition, 22 Mail/Express trains operated during the season were augmented with additional coaches for passenger convenience, and
eight unreserved MEMU trains were operated to clear the extra rush of wait listed passengers, Southern Railway sources said today.
These special trains catered to high passenger demand on popular sectors such as Chennai – Madurai – Tirunelveli – Kanniyakumari, Chennai – Rameswaram, Chennai – Thiruvananthapuram, Chennai – Mumbai, Chennai – Podanur, Chennai – Ramanathapuram, Thiruvananthapuram – Mumbai, Thiruvananthapuram – Delhi, Thiruvananthapuram – Bengaluru and Coimbatore – Tinsukia.
They also connected important destinations across the country, such as Hyderabad in Telangana, Santragachi and Shalimar in West Bengal, and Barauni in Bihar.
In addition to the normal bundobust of 300 RPF officers, additional staff of 180 have been deployed at Dr. MGR Chennai Central, Chennai Egmore, Perambur, Tambaram, Mambalam, Chennai Beach and St. Thomas Mount stations for crowd management. Further,
25 retired RPF personnel have also been deployed to assist the RPF.
In addition, 30 National Service Scheme (NSS) personnel, 30 St. John’s Ambulance personnel and 158 Government Railway Police (GRP) personnel are being utilised in coordination with the RPF. The Dog Squad is also deployed for anti-sabotage checking at important railway stations.
Security Control Rooms are monitoring the crowd at important stations through Closed-Circuit Television (CCTV) systems. Queue bundobust at originating stations is being organised in coordination with Operating, GRP and Commercial staff at the field level.
Vestibules are being closed at platform level in coordination with the Operating, Commercial and Mechanical departments to prevent cross-movement of passengers from general coaches to reserved coaches.
On other arrangements, Railway said the punctuality of regular and Diwali special trains is closely monitored to ensure timely arrival at destinations. Popular trains are given priority to manage the festive rush efficiently.
Commercial staff are deployed at vantage points in stations to assist passengers. To enhance passenger convenience, extra booking windows have been opened at major stations such as Dr.MGR Chennai Central, Chennai Egmore, Tambaram, Madurai, Tiruchirappalli, Palakkad, Thiruvananthapuram Central and Salem.
Passengers were informed of train and coach positions well in advance through timely announcements, while long distance trains are provided with mixed escort teams to give real-time assistance, with a focus on the safety and comfort of women passengers.
Special help desks were also set up at all major stations to guide passengers and facilitate easy crowd clearance.
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Tags: #SRly makes concerted efforts to ensure comfortable travel during Diwali season
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see more..